With the Branded Clinic App, the clinic can send and reply to patient messages.

Starting a new message thread

• Go to a Patient's Contact record
  
  

• Scroll to the Messages section
  
  
  

• Click the New Message button
  
  
  

• Enter a message in the Message field. (Currently, only text is supported.)
  
  
  

• Click Save

Replying to a message

• Go to a Patient's Contact record
  
  

• Scroll to the Messages section
  
  
  

• Click on a message name to reply to it
  
  
  

• Click the Reply button
  
  
  

• Enter a message in the message pop up
  
  
  

• Click Send