Lightning: Enabling Text/SMS Patient Reminders
Text/SMS patient reminders are a great way to prevent "no shows" and are sent to your patient's mobile phone.
Text/SMS reminders are sent when the appointment is created (confirmation) and a day before the appointment (reminder).
Make sure the Company Phone is filled in.
Click the App Launcher icon
Search "Configuration Center"
Click Configuration Center
Click the "Enable" button for "Enable SMS/Text Reminder"
Make sure "Authorization successful"
Update Existing Contacts
Existing contacts who want to receive text/sms reminders will need to be updated manually on their contact info with a mobile number and SMS Reminder checkbox checked.
Patients will see a "Send Text Reminders" checkbox when scheduling from your website with the "Book Now" button and Booking Site pages.