Enabling & Configuring Email Reminders

Enabling Email Reminders

  • Click All Tabs link (the + sign)

  • Click the Online Configuration Tab

  • Click the Enable button under Enable Appointment Reminder and Follow up Emails

  • A success message should appear.

Configuring Email Reminders

When an appointment is scheduled, an email confirmation is sent to the patient to confirm the appointment. In addition, a reminder email is sent 1 day, by default, before the appointment. Below are steps to configure the email reminder.

  • Go to Setup

  • Search for “custom settings”

  • Click on Custom Settings

  • Click Manage next to Calendar Config

  • Click Edit

  • Change Email Reminder (Days) and Save

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