Text/SMS patient reminders are a great way to prevent "no shows" and are sent to your patient's mobile phone.
Text/SMS reminders are sent when the appointment is created (confirmation) and a day before the appointment (reminder).
- Make sure the Company Phone is filled in.
Click the "All Tabs" link
Click the Configuration Center tab
Click the "Enable" button for "Enable SMS/Text Reminder"
Make sure "Authorization successful"
Update Existing Contacts
Existing contacts who want to receive text/sms reminders will need to be updated manually on their contact info with a mobile number and SMS Reminder checkbox checked.
Patients will see a "Send Text Reminders" checkbox when scheduling from your website with the "Book Now" button and Booking Site pages.